APEXMetabolic Health
How It Works

Sign up. Complete intake.
Doctor reviews. Protocol begins.

Everything happens through your patient portal, from intake to blood results to consultation booking to ongoing care. No paperwork, no GP run-around, no guesswork.

Day 1Account + intake
Day 1–2Blood work
Day 3–5Consultation
Week 1+Protocol
Every 3 monthsReview cycle

One place. Everything.

Your intake, blood results, consultation bookings, treatment protocol, and 3-monthly reviews are all managed through your secure patient portal. You don't need to chase anything. The portal prompts you at every step.

Clinical intake form

Complete your health history, symptoms, and goals in one structured form. Your doctor sees this before your consultation.

Pathology results

Your blood work results are uploaded directly to your portal. Your doctor reviews them before your consultation.

Consultation booking

Book, reschedule, or cancel consultations inside your portal. Telehealth links are sent automatically.

Your treatment protocol

Your written protocol lives in your portal, accessible any time. Updated after every consultation.

3-monthly review schedule

Your review cycle is tracked and managed through the portal. Reminders are sent before each review is due.

Clinical support messaging

Message your clinical team between consultations. Urgent concerns are escalated to the treating doctor.

app.apexmetabolichealth.com.au

Patient Portal

Your Dashboard

Active
Account created
Intake form
Pathology referral issued
Blood results receivedPending
Consultation scheduled
Protocol issued
Create your account, it's free

No GP referral · No upfront payment · 2 minutes

Every stage of care, explained.

01

Create your account

PortalDay 12 minutes

Go to app.apexmetabolichealth.com.au and sign up. No GP referral. No pre-screening. Your patient portal is live immediately. This is where your entire care journey lives.

No GP referral required
Secure patient portal created instantly
Australia-wide, 100% online
02

Complete your clinical intake

PortalDay 15–10 minutes

Inside your portal, complete a short intake covering your health history, current symptoms, medications, and goals. This is reviewed by your doctor, not processed by an algorithm, before anything else happens.

Completed inside your patient portal
Reviewed by a doctor, not an algorithm
Determines your blood panel and consultation approach
03

Get your blood work done

PathologyDay 1–2< 48 hours for results

We arrange your pathology referral through the portal. Attend any of 4,000+ accredited collection centres across Australia, with no appointment required at most locations. Hormone panels require a fasted morning draw. Results are returned directly to your portal within 48 hours.

4,000+ accredited collection centres nationwide
Fasted morning draw required for hormone treatments
Results uploaded to your portal within 48 hours
04

Telehealth consultation

ClinicalDay 3–530–60 minutes

Your AHPRA-registered doctor reviews your blood results and intake, takes a full clinical history, and builds your personalised protocol. This is a thorough medical consultation, not a prescription call. Video or phone, booked through your portal.

Video or phone, your choice
Full biomarker review and clinical history
Leave with a written protocol and clear next steps
05

Protocol begins. Care continues.

OngoingFrom week 110–14 days to delivery

Your prescription is issued via our ePrescribing system and coordinated through our TGA-compliant pharmacy partner. Medication is compounded and dispatched directly to your door. 3-monthly reviews (blood panel, consultation, script renewal) are built into your portal and required by AHPRA and TGA guidelines.

Medication dispatched in 10–14 days
3-monthly review required for all active protocols
Portal manages your review schedule automatically

Ready to get started?

Sign up takes 2 minutes. No GP referral. No upfront payment.

Create Your Account

Two ways to continue care.

Your doctor will explain both options at your consultation. Both options are managed through your patient portal.

Recommended

Protocol Membership

Full ongoing clinical management. The 3-monthly review cycle, prescribing fees waived, medication at cost price, and nursing support, all coordinated through your portal.

Prescribing fees waived ($125 per script otherwise)
Medication at pharmacy cost, no mark-up
Discounted follow-up blood panels
3-monthly review and protocol adjustment
Nursing check-ins every 6–8 weeks
Priority clinical support between consultations

Script Release Only

Clinical assessment, a prescription, then independence. Script is released to your preferred pharmacy. Follow-up consultations are available on request through your portal.

Standard consulting fees apply per session
Script released to your chosen pharmacy
Prescribing fee: $125 per script
Follow-up consultations available on request
No structured review cycle included

Don't take our word for it.

Every consultation at Apex is conducted by an AHPRA-registered doctor who specialises in hormonal and metabolic medicine. You don't have to trust the claim: every credential on this page links to the body that regulates it.

Dr Cameron Chen

Medical Director

“We test what other doctors don't order and interpret results in the context of optimisation, not just whether you fall inside the ‘normal’ reference range.”

Ask Apex.

Straight answers to the questions we get asked most. If yours isn't here, reach out directly.

Still have questions?

Your biology. Explained.
Your protocol. Delivered.

Create your account in two minutes. Complete your intake in the portal. Your doctor has your results and protocol ready within days.

All consultations conducted by AHPRA-registered medical practitioners. This website does not constitute medical advice.